Cost of updating sat nav maps
Changes in street names, construction zones, traffic flow, points of interest, or other road system changes are beyond the control of Volkswagen of America, Inc.
Complete detailed mapping of lanes, roads, streets, toll roads, highways, etc., is not possible; therefore, you may encounter discrepancies between the mapping and your actual location.
The only option was to detail the problem and they'd get back to me.
No response overnight, so I followed exactly the same process and this time the new map took.
Eleven (11) days later, I received an email from "Naviextras® Support" with instructions which don't really make sense. We have an external Navman, and we have the same situation.
Thousands of new addresses have been added—businesses open and close all the time—and an outdated navigation system may not be able to find any of them. The Volkswagen navigation system depends upon signals from the worldwide Global Positioning Satellite network.
They are good for about a month before you are required to update them or they expire.